Our Services
Trenlogic Integrated Enterprise Solutions (IES) enable companies to integrat critical business functions and deliver information-both within an organization and throughout its value chain to increase shareholder value, create competitive advantages and build a truly Extended Enterprise.
What does that mean? It means that for the last 12 years, we have helped the utility companies increase profitability from both the top and bottom lines. We do this by simplifying their business processes and technology infrastructure with customized solutions using appropriate tools and reliable delivery strategy.
At Trenlogic, our Consultants are certified professionals and will be able to resolve complicated situations ranging from project inception to implementations and the optimization of system, application and resource usage to introduce efficiencies
Trenlogic provides a full range of the following ITO and BPO services and tools to address unique and diversified requirements of our clients:
Bundling Discount - Products:
Rules Based Processing
- Multi Product Discounts
- Referral Discounts
- Volume Discounts
- Promotional Discounts
- Other Discounts
User Friendly
- Harmoniously works with a CIS Product of choice by a Utility without any modifications to the CIS Product.
Batch Move- Self Service:
Rules Based Processing
Move-In Rules
- Creation of new Accounts
- Optional Setup Fees and Deposits
- Multiple Applicant Support
- Support for Billing and E-Mail Address Setup
- Owner / Tenant Relationship Management
- Optional Budget Setup
Move-Out Rules
- Finalization of the Account and Estimation of Final Billed Amount
- Support for Billing and E-Mail Address Change
- Closing of A/R, Deposits, Loans, Payment Arrangements, Interest Calculations
Account Transfer Rules
- Change of Billing Options
- A/R Transfer Options
- Transfer of Pre-Authorized Setup to New Account
- Optional Cancellation of In-Processing Bank Drafts
- Optional Budget Setup
- Optional Transfer of Inherited Promotions, Contracts and Plans
User Friendly
- Minimal or no modifications required to existing CIS in use
Executive Dashboard:
Daily / Weekly / Monthly Summaries and Graphs for
- Payments and Payment Cancellations
- Charges and Adjustments
- Consumptions and Adjustments
- Total Number of Accounts by Status
- Total Number of Services by Status
- Bad Debt Numbers
- Current Promotions
- Processing Exceptions (Meter Reading, Charge Calculation, Bill Print)
Web Portal - CSR / Customers:
View / Update Account Information
- Email address
- Bank Draft
- Paper, Electronic Billing Options
- Home, Cell Phone Numbers
- Billing Address
View Historical Meter Reading, energy Consumptions, and associated notes
Optionally Display of the Meter Image installed on a service premises
Optionally allow customer to enter meter current meter reading
Optionally allow customer to add notes, instructions and cautions for meter readers
View Current and Historical Bills
View Historical Charges and Payments
Optional display of bill / consumption comparisons and graphs
Optional Bookings and Cancellations of
- Service and field orders appointments
- Time Slot Bookings
- Enter / Update associated instructions and notes
dETL - Data Extract Transfer and Load:
Data Management
- Extract
- Archive, Catalogue and Retrieval
- Transform, Convert, Replicate
- Validate, Process, Cleanup
Slice and Dice - Scenario Based Requirements
- Business Change
- Product Defect
- Data Corruption
- What-If Testing
- Rules and Validation Data
- Specific Accounts based on
- Status
- Billing Cycle
- Credit Rating
- Service and Rate Types
- Geographical Area
- Customer Demography
- Customized Combinations
Upload Options
Refresh All
Append Data
- Inherit Keys
- Regenerate Keys
- Maintain Data Integrity by re-seq